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We try, wherever possible, to despatch your order the same day. In terms of speed we provide two levels of service, a standard 2-3 day service and a next working day service for more urgent orders. The hours of delivery are from 8.00am to 5.00pm, however premium services are available upon request if you need your order for example, before noon. A standard charge is made for all orders up to 20kg, a small charge per kilo is added thereafter. All parcels have to be signed for upon delivery. If you are out the carrier will leave a card for you to contact their depot to arrange a suitable delivery time, or parcels can be sent to your office or place of work if this is more convenient. Small orders up to 2kg may be sent first class post.
Spares can be shipped anywhere in the world. To achieve this we use a range of carriers that will deliver spares to your door, customs cleared. However, deliveries to addresses outside of the EU (European Union) may incur import tax and duty, which are not covered by the shipping charge. Under these circumstances you must pay any charges of this nature in order to take delivery of your goods.